We are pleased to offer free shipping on all orders. Here are the details of our shipping policy:
Shipping Countries:
We now offer worldwide shipping. No matter where you're based, we do our best to get your order on its way as quickly as possible.
Order processing time:
Order cutoff time: 5:00 PM (GMT+01:00) Central European Standard Time (Paris)
All orders are processed within 1 to 2 business days from Monday to Friday.
Transit time may range from 3 to 5 business days from Monday to Friday.
Please note that orders placed on weekends or public holidays will be processed on the next business day.
Shipping fees:
Free shipping.
Shipping methods:
We partner with trusted carriers to ensure your order is delivered safely and efficiently. The shipping method used will depend on the size, weight, and destination of your package. You will receive a shipping confirmation email with tracking information once your order has been shipped.
Estimated delivery time:
Our estimated delivery time is generally 4 to 7 business days from the order date to home delivery. Please note that delivery times may vary depending on your location and unforeseen circumstances that may arise.
Order tracking:
To track your order, please refer to the tracking number provided in the shipping confirmation email.
You can enter the tracking number on our website or directly on the carrier’s website to get real-time updates on the status of your shipment.
Order changes and cancellations:
Once an order has been placed, it cannot be modified or canceled. Please review your order carefully before completing the checkout process.
Undeliverable packages:
If a package is returned to us as undeliverable due to an incorrect or incomplete address, we will contact you to verify the shipping details. Additional shipping fees may apply for reshipping the package.
Shipping delays:
While we strive to ensure timely delivery, please note that unforeseen circumstances, such as weather conditions or carrier delays, may occasionally cause shipping delays. We appreciate your patience and understanding in such situations.
