Free Delivery
We offer free Royal Mail tracked delivery on all orders.
Customer Service
We are available 7 days a week to answer your questions.
Secure Payments
We offer secure payments through a reliable, encrypted payment process.
This faux suede tote combines a soft, matte material with smooth leather handles that give the silhouette structure. The gold-tone metal twist clasp secures the central strap and adds a polished touch to an otherwise simple design. The detachable shoulder strap lets you carry it by hand or wear it crossbody, depending on your mood.
Inside, a matching small zip pouch keeps your phone and keys within easy reach, separate from the rest of your belongings. Faux suede offers a change from the smooth leather bags seen everywhere and adds a different texture to your outfit. Worn with a wool coat or a sweater, it adds an autumnal touch without ever looking too dressy. This is the bag to choose for a look that is both practical and textured, day after day.
Free shipping is available worldwide, with no minimum purchase.
You will receive a confirmation email with a tracking number once your order has been confirmed.
Orders are prepared within 1 to 2 business days. Orders placed on weekends or public holidays are processed on the next business day.
Delivery takes 3 to 5 business days.
Not satisfied with your order? No problem.
After receiving your order, you have 30 days to make a return and receive a full refund.
Customer service – opening hours:
Monday - Friday: 8:00 - 18:00
Saturday and Sunday: 10:00 - 16:00
Join more than 10,000 satisfied customers who have found their style
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Shipping and delivery
Returns and exchanges
General information
Do you offer free shipping?
Yes, we offer free shipping on all orders.
Do you provide tracking information?
Yes, you will receive tracking information by email as soon as your order has been shipped.
When can I expect to receive my delivery?
Orders are processed within 1 to 2 business days. Orders placed on weekends or public holidays are processed on the next business day. Delivery takes 3 to 5 business days.
Can I return my order if I’m not satisfied?
Absolutely. We want you to shop with confidence. If you are not 100% satisfied, you can return your order within 30 days for a full refund.
What are your rules regarding returns and exchanges?
You may return items within 30 days of delivery if they are unused, unworn, and in their original condition, with the packaging and proof of purchase.
How can I receive a refund?
Refunds are always issued via the payment method you used.
Is it safe to shop on your site?
Yes, it’s completely secure. We use a secure checkout to protect your information.
What do you recommend if I’m between two sizes?
If you are between sizes, we recommend choosing the larger size for greater comfort.
How can I contact you?
Our customer service team is available Monday through Sunday. You can contact us directly by email at support@noa-paris.com. We aim to respond within 24 hours.
Free Delivery
We offer free Royal Mail tracked delivery on all orders.
Customer Service
We are available 7 days a week to answer your questions.
Secure Payments
We offer secure payments through a reliable, encrypted payment process.