Free Delivery
We offer free Royal Mail tracked delivery on all orders.
Customer Service
We are available 7 days a week to answer your questions.
Secure Payments
We offer secure payments through an encrypted and reliable payment process.
This jacket has a thick, nubby texture that immediately makes you want to snuggle into it. Sherpa fabric covers the body of the jacket, while the two-tone panels on the shoulders, sleeves, and collar add dimension and reinforce the areas that get the most wear. The full-length zipper extends to the collar to block the wind, and the zippered chest pocket keeps your phone or keys secure.
This jacket keeps you warm without weighing down your shoulders. The stand-up collar protects the back of your neck at the first sign of cold, while the elastic cuffs keep air from getting in through the sleeves. Its sherpa fabric is low-maintenance and holds up well to everyday use, whether you're taking the dog out or simply lounging around on the weekend. The two-tone panels break up the monotony of an otherwise simple piece without ever being too much.
Shipping is free worldwide, with no minimum purchase.
You will receive a confirmation email with a tracking number as soon as your order is confirmed.
Orders are prepared within 1 to 2 business days. Those placed on weekends or public holidays are processed the next business day.
The delivery time is 3 to 5 business days.
Not satisfied with your order? No problem.
After receiving your order, you have 30 days to make a return and get a full refund.
Customer service – opening hours:
Monday - Friday: 8:00 AM - 6:00 PM
Saturday and Sunday: 10:00 AM - 4:00 PM
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Shipping and delivery
Returns and exchanges
General information
Do you offer free shipping?
Yes, we offer free shipping on all orders.
Do you provide tracking information?
Yes, you will receive the tracking information by email as soon as your order has been shipped.
When can I expect to receive my delivery?
Orders are processed within 1 to 2 business days. Orders placed on weekends or public holidays are processed on the next business day. The delivery time is 3 to 5 business days.
Can I return my order if I am not satisfied?
Absolutely. We want you to shop with complete confidence. If you are not 100% satisfied, you can return your order within 30 days for a full refund.
What are your rules regarding returns and exchanges?
You can return items within 30 days after delivery if they are unused, unworn, and in their original condition, with packaging and proof of purchase.
How to receive a refund?
The refund is always made through the payment method you used.
Is it safe to shop on your website?
Yes, it is completely secure. We use secure checkout to protect your information.
What do you recommend if I am between two sizes?
If you are between two sizes, we recommend choosing the larger size for better comfort.
How can I contact you?
Our customer service team is available from Monday to Sunday. You can contact us directly by email at support@noa-paris.com. We aim to respond within 24 hours.
Free Delivery
We offer free Royal Mail tracked delivery on all orders.
Customer Service
We are available 7 days a week to answer your questions.
Secure Payments
We offer secure payments through an encrypted and reliable payment process.