Free Delivery
We offer free Royal Mail tracked delivery on all orders.
Customer Service
We are available 7 days a week to answer your questions.
Secure Payments
We offer secure payments through an encrypted and reliable payment process.
Looking for ballet flats that adapt to your feet without ever feeling tight? These knit ballet flats hug the shape of your foot like a sock, without uncomfortable seams. The stretch fabric flexes with every step and then returns to its original shape, providing comfortable support all day long. The round toe and slim sole create a discreet silhouette that goes with every outfit.
Slip them on in two seconds in the morning, with no laces or fasteners to adjust. The soft material does not leave marks on your feet, even after several hours of walking. Worn with trousers or a dress, they add a simple, polished touch without ever trying too hard. They are the pair you choose for days when you walk a lot and comfort matters just as much as style.
Our shoes are true to size. If you're unsure between two sizes, we recommend choosing the larger size. Still have questions about sizing or fit? We're happy to help.
Shipping is free worldwide, with no minimum purchase required.
You will receive a confirmation email with a tracking number once your order is confirmed.
Orders are prepared within 1 to 2 business days. Orders placed on weekends or public holidays are processed the next business day.
The delivery time is 3 to 5 business days.
Not satisfied with your order? No problem.
After receiving your order, you have 30 days to make a return and get a full refund.
Customer service – opening hours:
Monday - Friday: 8:00 AM - 6:00 PM
Saturday and Sunday: 10:00 AM - 4:00 PM
Join over 10,000 satisfied customers who have found their style
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Shipping and delivery
Returns and exchanges
General information
Do you offer free shipping?
Yes, we offer free shipping on all orders.
Do you provide tracking information?
Yes, you will receive the tracking information by email as soon as your order has been shipped.
When can I expect to receive my delivery?
Orders are processed within 1 to 2 business days. Orders placed on weekends or public holidays are processed on the next business day. The delivery time is 3 to 5 business days.
Can I return my order if I am not satisfied?
Absolutely. We want you to shop with complete confidence. If you are not 100% satisfied, you can return your order within 30 days for a full refund.
What are your rules regarding returns and exchanges?
You can return items within 30 days after delivery if they are unused, unworn, and in their original condition, with packaging and proof of purchase.
How to receive a refund?
Refunds are always made using the payment method you used.
Is it safe to shop on your website?
Yes, it is completely secure. We use secure checkout to protect your information.
What do you recommend if I am between two sizes?
If you are between two sizes, we recommend choosing the larger size for better comfort.
How can I contact you?
Our customer service team is available from Monday to Sunday. You can contact us directly by email at support@noa-paris.com. We aim to respond within 24 hours.
Free Delivery
We offer free Royal Mail tracked delivery on all orders.
Customer Service
We are available 7 days a week to answer your questions.
Secure Payments
We offer secure payments through an encrypted and reliable payment process.